When you invest in BuilderWire technology, we want to ensure the continued success of your online initiatives. BuilderWire's Annual Maintenance Contracts will help you ensure that your systems are running at the speed of your business. With maintenance, you'll receive a priority response to your inquiries.

Instant Answers and Response

At BuilderWire, your support requests are priority number one. This is why our support representatives are LIVE on INSTANT MESSAGING technology ready to answer your responses in an Instant. With BuilderWire support, you will receive dedicated priority IM support. We know how fast your company moves, and when you have a support needs, we are live and ready...

BW Online Control Center

BuilderWire's Online Control Center provides our customers with nearly 100% online management and request of their support issues, and administration of the Content Management System, web hosting accounts, mail management, access to web site statistics, and countless other features.

Unlimited Email and Telephone Technical Support

If you experience problems with your BuilderWire software, you can submit a technical support request. BuilderWire's Maintenance Agreement includes free email and telephone support.

Upgrades

With free upgrades to the next version of IBOS and the modules, you'll stay current with the latest updates and best technology. To keep your products up to the most current standards, BuilderWire offers product upgrades.

Feature Requests

Are there any features you think are missing in BuilderWire's products? Please let us know what you would like to see in future versions of our business simulation software.

On top of that, Annual Maintenance customers gain insight into more productive and useful ways to use IBOS through our technical service representatives who have experience to answer your needs. So your business continues to attract prospects, win new customers, and increase repeat business.

Your IBOS software is important to the day-to-day operations of your business, and we are committed to providing you with the support you need to succeed with your customers.